Rico, R. R. (1993). Total customer satisfaction = Satisfacción y deleite total de los clientes. Macchi.
Chicago Style (17th ed.) CitationRico, Rubén Roberto. Total Customer Satisfaction = Satisfacción Y Deleite Total De Los Clientes. Buenos Aires: Macchi, 1993.
MLA (9th ed.) CitationRico, Rubén Roberto. Total Customer Satisfaction = Satisfacción Y Deleite Total De Los Clientes. Macchi, 1993.
Warning: These citations may not always be 100% accurate.