|
|
|
|
LEADER |
00000cam#a22000005a#4500 |
001 |
FONGE023342 |
003 |
fonge |
005 |
M |
040 |
# |
# |
|a AR-MeBPG
|b spa
|c AR-MeBPG
|
092 |
# |
# |
|s FG
|l 658.812 R541
|
100 |
# |
# |
|a Rico, Rubén Roberto
|
245 |
# |
# |
|a Total customer satisfaction = Satisfacción y deleite total de los clientes
|
260 |
# |
# |
|c 1993
|
260 |
# |
# |
|a Buenos Aires
|b Macchi
|
300 |
# |
# |
|a 278 p. : il.
|
653 |
# |
# |
|a PROTECCIÓN DEL CONSUMIDOR
|
653 |
# |
# |
|a BENCHMARKING
|
653 |
# |
# |
|a LIDERAZGO
|
653 |
# |
# |
|a CLIENTES
|
653 |
# |
# |
|a SATISFACCIÓN DE LOS CLIENTES
|
852 |
# |
# |
|a AR-MeBPG
|
930 |
# |
# |
|a 99807
|
930 |
# |
# |
|d Pres
|
934 |
# |
# |
|a ej. 2: 96186
|